Contact Us

We're here to help! If you have questions, feedback, or need support with the ParkingSpot app, please reach out to us.

📱 App Support

For the fastest support, please use the built-in support feature within the ParkingSpot mobile app:

• Open the ParkingSpot app
• Go to Profile/Settings
• Tap "Support" or "Help"
• Submit your question or issue

🔒 Privacy & Data Requests

For privacy-related inquiries, data access requests, or data deletion requests:

• Review our Privacy Policy for detailed information
• Use the in-app support feature for privacy requests
• Include "Privacy Request" in your message subject

📋 Legal & Terms

For questions about our Terms of Service or legal matters:

• Review our Terms of Service
• Contact us through the app for legal inquiries
• Include "Legal Inquiry" in your message subject

💳 Billing & Subscriptions

For subscription and billing questions:

• Google Play Store: Manage your subscription through your Google Play account
• Refunds: Contact Google Play customer support for refund requests
• Billing Issues: Use the in-app support for billing-related questions

🐛 Bug Reports

Found a bug or technical issue? Help us improve the app:

• Use the in-app support feature to report bugs
• Include your device model and operating system version
• Describe the steps to reproduce the issue
• Include screenshots if possible

💡 Feature Requests

Have an idea for a new feature? We'd love to hear it:

• Submit feature requests through the app
• Describe how the feature would help you
• Include "Feature Request" in your message

🌟 Feedback & Reviews

Your feedback helps us improve:

• Leave a review on the Google Play Store
• Share feedback through the in-app support
• Tell us what you love and what we can improve

⏰ Response Times

We aim to respond to all inquiries promptly:

• General Support: Within 24-48 hours
• Technical Issues: Within 24 hours
• Privacy Requests: Within 30 days as required by law
• Urgent Issues: We prioritize app-breaking bugs and security issues

🌍 Languages

Currently, we provide support in English. We're working on expanding language support in future updates.

📱 App Information

When contacting support, it's helpful to include:

• Your device model (e.g., Samsung Galaxy S21, iPhone 13)
• Operating system version (e.g., Android 12, iOS 15)
• ParkingSpot app version
• Description of the issue or question